Our Cookie Policy

Cookies are small text files that are placed on your device when you visit a website. They help websites recognise your device and remember information about your visit — like your language preference or login status.

Think of them as a website's short-term memory. They make your browsing faster and more personalised without you having to re-enter information every time.

We use cookies to enhance your experience on Seruka, including:

• Keeping you logged in and remembering your session across pages.
• Saving your search preferences like origin, destination, and travel dates.
• Understanding how you interact with our website through analytics tools.
• Customising content and recommendations based on your preferences.
• Showing personalised flight and hotel deals relevant to your interests.
• Measuring the effectiveness of our marketing campaigns.

We use four categories of cookies on Seruka:

You can manage or disable cookies at any time through your browser settings. Here's how to do it in the most popular browsers:

We allow certain trusted third-party services to set cookies on your device to help us operate our platform effectively:

These cookies are subject to each provider's own privacy policy. We recommend reviewing them if you have concerns.

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the effective date at the top of this page.

We encourage you to review this page periodically to stay informed. Continued use of Seruka after any changes constitutes your acceptance of the updated policy.

If you have any questions about this Cookie Policy or how we handle your data, please don't hesitate to reach out:

• Email: support@seruka.rw
• Phone: +250 780 761 102
• Contact form: seruka.rw/contact